FAQs
- What makes Pataakha condiments unique?
- Our condiments are handcrafted using the finest quality ingredients, with no artificial preservatives or colours. Each product is a homemade Indian recipe modernised to bring unique and rich flavours to your table.
- Are there any artificial preservatives or colours in your products?
- No, all Pataakha products are free from artificial preservatives, additives and artificial colours. We believe in delivering natural and authentic flavours.
- What is the shelf life of your products?
- Unopened, our products have a shelf life of 6-9 months from date of manufacture. Please refer back of label for individual product shelf life. After opening, they are good to use for 4-5 months.
- How do Pataakha products stay fresh without artificial preservatives and additives?
- Our products are preserved using old age traditions and techniques of natural preservation like fermentation and ingredients like oil, salt, jaggery and vinegar. These prevent spoilage and hygienic packaging techniques like pasteurisation and sterilisation ensure that the products stay fresh for at least 9 months
- How should I store the chutneys after opening?
- Once opened, it's best to store in a cool, dry place or refrigerate our chutneys and sauces to maintain freshness. Use a clean spoon every time. Ensure the lid is tightly closed after each use.
- Are your products vegan-friendly? Are your products gluten free?
- Yes, all our chutneys and sauces are vegan & gluten free. Our products are 100% plant based. We do not use any animal-derived ingredients or gluten.
- Are there any added sugars in your condiments?
- Our products contain NO refined sugar. We pride ourselves on creating authentic flavours. Some of our products have zero added sugars, while others might contain natural sweeteners like dates and jaggery. Please check the ingredient list on each product for detailed information.
- Where are your product ingredients listed?
- Ingredients are listed on the jar of the products, on the website in product description and in product images.
- How can I use Pataakha condiments?
- Our products are versatile and can be used in a variety of dishes. The front of our jar’s label mentions a few suggested food pairings. Also check our Recipes & Pairings section here
- Can I return a product if I'm not satisfied?
- Customer satisfaction is our top priority. If you're not pleased with your purchase, please contact our customer service team via call or whatsapp: +91 63633 92062, and we'll assist you.
- Are there any allergens I should be aware of?
- Please check the ingredient list on each product for specific allergen information - available on our jars and on the product description on website
- Can I buy Pataakha products in bulk for events or as corporate gifts?
- Absolutely! Please contact our sales team for bulk orders and special pricing at +91 63633 92062
- Do you offer international shipping?
- Currently, we are focused on serving our customers in India. However, we are exploring options for international shipping. Stay tuned! In the meantime, you can ask your Indian friends and relatives to take some Pataakha abroad as our packaging is robust.
- I have feedback/suggestions for a product. How can I reach out? \
- We always welcome feedback from our valued customers. Please drop us a message on our contact page or email us at care@pataakha.com or whatsapp us at +91 63633 92062
- How do I become a distributor or retailer for Pataakha products?
- We're always open to partnerships. If you're interested in becoming a distributor or retailer, please reach out to our sales team at contact@pataakha.com
- Do you use any GMO (Genetically Modified Organism) ingredients?
- No, all our ingredients are non-GMO. We believe in using natural and authentic ingredients for our condiments
- If I eat too much Schezwan Dhamaka, will I breathe fire like a dragon?
- While our Schezwan Dhamaka is packed with flavour and a fiery kick, we haven't had any reports of customers turning into dragons... yet. But if you do start to feel a little scaly, maybe ease up on the sauce!
- I heard that your Lemon Bomb Sauce is made from lemons that were trained in a secret ninja academy. Confirm?:
- Ah, you've discovered our secret! Yes, every lemon we use has a black belt in flavor-fu. They're trained to add a stealthy zest to your meals without overpowering them. Use wisely!
- Is it true that your Tadka Chilli Oil is the secret behind Bangalore's hot weather?
- We'd love to take credit for Bangalore's sunny days, but our Tadka Chilli Oil is more about heating up your dishes than the city! Though, if the weather department wants to collaborate, we're all ears!
- Do your condiments come with a side of dance moves? Because every time I taste them, I can't help but dance!
- While we don't package dance moves with our condiments, we're thrilled to hear they make you groove! We believe every bite should be a celebration. Keep dancing, and maybe share those moves with us.
- Is it recommended to have a drumroll every time I open a bottle of Pataakha? It feels like a grand reveal!
- While drumrolls aren't mandatory, we totally get the sentiment! Each bottle is a symphony of flavors, so if you want to add a bit of drama to your meal prep, we're all for it. Bon appétit with a beat!
